SmartThings: Customer Support

    What if I have a question or concern regarding my Scout Alarm professional monitoring account?

    Please contact the Scout Customer Experience team for assistance. 

    Scout Alarm Phone/Email Support Hours

    Monday - Sunday (7 days a week): 9am - 6pm CST   

    What if I have a question or concern regarding my SmartThings Hub or Sensors?

    Please contact SmartThings customer service.