Managing and Testing Devices

    Device Page

    The main device page displays all of your Scout Alarm devices and integrations. Manage your Scout devices through the Scout mobile app or through the online dashboard.

    Device Page

    Android/iOS Mobile App:

    From your Scout app, click on the devices icon to the left of the key icon. Your paired devices will appear. Tap on a device to manage.

    Scout Web Dashboard:

    On the online dashboard, your paired devices appear in the All Devices section under your alarm modes. Click on a device to manage.

    On the main device page, you can:

    • View all paired devices and integrations
    • Add additional devices and integrations by selecting +add device
    • Check the temperature of a sensor's location in the top left corner of a device
    • Filter and organize devices by groups.

    Adding Groups

    Organizing sensors into groups is helpful if you have several Scout sensors. You can organize your sensors by room, floor of your home, or by sensor type. It's up to you!

    Sensor Groups

    To add a new group of sensors:

    1. Tap Filter
    2. Select the sensors to be included in your group
    3. Tap inside the gray bar to name your group
    4. Tap Done in the top left

    To edit a group:

    1. Long press the name of the group
    2. Tap sensors to add/remove them, or tap within the gray bar to rename your group
    3. Tap Done in the top left

    To remove a group:

    1. Long press the name of a group
    2. Tap the trash icon in the top right
    3. Select REMOVE

    Manage Devices

    Door Panel

    The Scout Door Panel monitors all entryways as doors open and close. It also contains a powerful siren and RFID scanner.

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    To change the name of the device:

    Tap inside the gray box underneath the image of the sensor to rename the device. Tap done in the top left when finished.

    To adjust the chirp settings:

    'Chirp' when sensor opens

    • To deactivate the Door Panel chirp from the device, toggle this option to the left (unhighlighted).
    • To reactivate the Door Panel chirp from the device, toggle this option to the right (highlighted blue).

    'Chirp' hub when sensor opens

    • To deactivate the Door Panel chirp from the hub, toggle this option to the left (unhighlighted).
    • To reactivate the Door Panel chirp from the hub, toggle this option to the right (highlighted blue).

    To test the Door Panel’s open/close status:

    While you are on the Door Panel Device page, open and close the door. When the door is opened, the text will highlight blue and read Open. When the door is closed, the text will highlight gray and read Closed.

    To test the RFID reader:

    Swipe a key fob or RFID sticker over the Door Panel. When the RFID reader has read a key fob or sticker, the RFID SWIPE section will highlight blue.

    To unpair the Door Panel:

    Tap the trash icon in the top right. Select remove.

    Motion Sensor

    Scout Motion Sensors detect motion anywhere in your home.

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    To change the name of the device:

    Tap inside the gray box underneath the image of the sensor to rename the device. Tap done in the top left when finished.

    To test live Motion Sensor reporting:

    Move out of sight of the sensor and then walk in front of it. When the Motion Sensor detects movement, the text will highlight blue and read Motion. If no motion is detected, the text will remain gray and read No Motion. Please allow up to 30 seconds for the sensor to report its updated status.

    To unpair the Motion Sensor:

    Tap the trash icon in the top right. Select remove.

    Access Sensor

    Scout Access Sensors monitor anything that opens or closes, such as windows, doors, and cabinets.

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    To change the name of the device:

    Tap inside the gray box underneath the image of the sensor to rename the device. Tap done in the top left when finished.

    To adjust the chirp settings:

    'Chirp' hub when sensor opens

    • To deactivate the chirp from the hub, toggle this option to the left (unhighlighted).
    • To reactivate the chirp from the hub, toggle this option to the right (highlighted blue).

    To test live reporting of the Access Sensor’s open/close status:

    While you are on the Access Sensor Device Page page, open and close the Scout Access Sensor. When opened, the reading will highlight blue and read Open. When closed, the text will highlight gray and read Closed.

    Water Sensor

    The Scout water sensor continuously monitors for flooding, leaks and any other type of unwanted moisture in your home. When the Water Sensor detects moisture it will automatically trigger an environmental alarm, whether your system is armed or disarmed.

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    To change the name of the device:

    Tap inside the gray box underneath the image of the sensor to rename the device. Tap done in the top left when finished.

    To test live reporting of the Water Sensor’s dry/wet status:

    While you are on the water sensor's device page page, splash water onto the sensor probes. When sensing water, the reading will highlight blue and read Wet. When dry, the text will highlight gray and read Dry.

    To manage your Emergency Contacts:

    Select Manage Emergency Contacts and enter in the email and phone numbers that would like to receive e-mail, call, and text notifications if the water sensor is triggered. All Admins at your location will automatically receive push notifications for environmental alerts.

    Scout Hub

    The Scout Hub is the brain of your Scout, managing communication between all of your Scout sensors.

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    To rename your Scout location:

    Tap/click your Scout location name in the gray field under the hub image. You can then rename your Scout location. Tap done in the top left to save.

    The hub's device page displays the following information:

    • Scout location name
    • Online/offline status
    • Power source (outlet or backup battery)
    • Firmware version
    • Serial number
    • MAC address
    • Connection type (cellular or ethernet)
    • IP address
    • Port
    • Cellular Carrier (AT&T or T-Mobile)
    • Cellular signal strength

    To turn off arming chirps:

    To turn off arming chirps (the chirps you hear after arming your system), move the toggle to the left (white).

    To test your Hub’s chirp and siren:

    To test the Scout Hub’s speaker, tap the commands within the Chirp Test and Siren Test sections.

    In the Chirp Test section:

    • To send 1 test chirp, select +1.
    • To send 10 countdown chirps, select 10s.
    • To stop the test chirps, select the off button.

    In the Siren Test section:

    • To activate the siren, move the toggle to the right (blue)
    • To stop the siren, move the toggle to the left (white)