Key Fobs & RFID Stickers

    Frequently asked questions about key fobs and RFID stickers. Use the links below to navigate to the answers:

    What is the difference between a key fob and an RFID sticker?
    How do I register a key fob/RFID sticker?
    Demo of key fob/RFID sticker swipe
    Can I add more key fobs/RFID stickers to my system?
    What’s the max number of key fobs/RFID stickers I can register?
    Do I need to register my key fob/RFID sticker at each door panel?
    How do I deactivate a key fob/RFID sticker?
    How do I remove a key fob/RFID sticker?
    How do I set a schedule for a key fob/RFID sticker?
    If a key fob or RFID sticker is used to arm/disarm, will it show up in the activity feed?


    What is the difference between a key fob and an RFID sticker?

    Key fobs and RFID stickers both emit a unique RFID frequency that can be used to arm and disarm your Scout system.

    Key fobs are a portable device that can be attached to your keychain, whereas he RFID sticker is designed to be attached to an object and hidden in your home as a "spare key."

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    How do I register a key fob/RFID sticker?

    During installation, you’ll be prompted to register your key fobs and stickers. However, you can always register them at a later date.

    To register a new key fob/sticker, please follow these steps:

    1. In the Scout mobile app, navigate to the Members page by clicking the key icon at the bottom right.
    2. Under key fobs, select + add new key fob.
    3. Hold your key fob up to a paired door panel. 
    4. Once the RFID is registered, you’ll be prompted to give it a name.
    5. Your registered key fob is now saved to your Scout location!

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    Demo of key fob/RFID sticker swipe:

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    Can I add more key fobs/RFID stickers to my system?

    Absolutely! To add a new key fob or RFID sticker to your Scout system, follow these steps:

    1. In the Scout mobile app, navigate to the Members page by clicking the key icon at the bottom right.
    2. Click + add new key fob.
    3. Scan your key fob/sticker.
    4. Assign a name to the key fob/sticker.

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    What’s the max number of key fobs/RFID stickers I can register?

    You can register up to 50 key fobs or RFID stickers at one time.

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    Do I need to register my key fob/RFID sticker at each door panel?

    Nope! You only need to register your key fob/RFID sticker one time. The key fob/RFID sticker will work with all door panels paired to your hub.

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    How do I deactivate a key fob/RFID sticker?

    To temporarily deactivate a key fob or RFID sticker:

    1. In the Scout mobile app, navigate to the Members page by clicking the key icon at the bottom right.
    2. Select the key fob or sticker you wish to deactivate.
    3. Under Status, slide the blue dot to Disabled.

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    How do I remove a key fob/RFID sticker?

    To permanently remove a key fob/RFID sticker:

    1. In the Scout mobile app, navigate to the Members page by clicking the key icon at the bottom right.
    2. Select the key fob or sticker you wish to remove.
    3. To delete the key fob/RFID sticker, tap the trash icon.

    To re-add the key fob/RFID sticker, click + add new key fob.

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    How do I set a schedule for a key fob/RFID sticker?

    You can use the Scout mobile app to create custom schedules for individual key fobs or stickers. To set a schedule:

    1. In the Scout mobile app, navigate to the Members page by clicking the key icon at the bottom right.
    2. Select the key fob or sticker you wish to customize.
    3. Under Status, slide the blue dot to Scheduled.
    4. Customize the schedule for that specific fob or sticker.

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    If a key fob or RFID sticker is used to arm/disarm, will it show up in the activity feed?

    Yes. Any arm/disarm request will appear in the Scout activity feed. You can also see which key fob, sticker, or user armed/disarmed your Scout.

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