Environmental Alarms

    Environmental alarms are different from your alarm modes, learn more below:

    What is an environmental alarm?
    Why can't those sensors be added in my modes?
    Who receives notifications about environmental alarms?


    What is an environmental alarm?

    An environmental alarm notifies you when an element of your natural environment including water, air, and fire (think Avatar: The Last Airbender!) changes unexpectedly in your home.

    There are two devices that trigger environmental alarms:

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    Why can’t those sensors be added in my modes?

    Water Sensors and Smoke & CO Detectors can’t be added in your modes because they’re always armed and enabled to trigger an alarm. With Scout modes, you’re able to arm and disarm devices so that regular activity in your home doesn’t trigger false alarms.

    We hope that fire and flooding don’t occur during your regular day-to-day life, so you’ll always be notified if any of these devices are triggered.

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    Who receives notifications about environmental alarms?

    All Admins at your location will automatically receive a push notification if an environmental alarm is triggered.

    To edit your environmental alarm notification settings:

    1. Navigate to the Water Sensor or Smoke & CO device page
    2. Select Manage Emergency Contacts at the bottom of the screen
    3. Enter the email addresses and phone numbers of anyone who would like to receive an email, call, or text when an environmental alarm is triggered
    4. Click save at the bottom of the page

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