Knowledge Base

    Getting Started

    Interested in Scout? Here's a quick overview of Scout and how it works.

    Frequently Asked Questions

    Learn more about the system and find answers to common questions about Scout.

    User Manual

    Arming/Disarming, Managing Members, Notification Settings, Testing Devices, and more.

    Shipping and Orders

    Shipping and Orders FAQ, Returns, Exchanges, Scout Warranty


    Download the Installation Guide and answer common questions about installing Scout.


    Overview of monitoring plans and how to modify, upgrade, or cancel.


    Troubleshoot issues with your Scout Alarm hardware.


    Integration overview plus info on LIFX, Hue, IFTTT, Nest, Google Home, and Alexa integrations.

    Professional Monitoring for SmartThings

    FAQ for SmartThings customers subscribed to Scout Alarm Professional Monitoring.