How it Works
Access an existing Scout account
Answers to common questions about installation, system monitoring, and more
Interested in Scout? Here's a quick overview of Scout and how it works.
Frequently Asked Questions
Learn more about the system and find answers to common questions about Scout.
Arming/Disarming, Managing Members, Notification Settings, Testing Devices, and more.
Shipping and Orders
Shipping and Orders FAQ, Returns, Exchanges, Scout Warranty
Overview of monitoring plans and how to modify, upgrade, or cancel.
Troubleshoot issues with your Scout Alarm hardware.
Integration overview plus info on LIFX, Hue, IFTTT, Nest, Google Home, and Alexa integrations.
Professional Monitoring for SmartThings
FAQ for SmartThings customers subscribed to Scout Alarm Professional Monitoring.