Knowledge Base

    Getting Started

    Interested in Scout? Here's a quick overview of Scout and how it works.

    Frequently Asked Questions

    Learn more about the system and find answers to common questions about Scout.

    User Manual

    Arming/Disarming, Managing Members, Notification Settings, Testing Devices, and more.

    Shipping and Orders

    Shipping and Orders FAQ, Returns, Exchanges, Scout Warranty

    Installation

    Download the Installation Guide and answer common questions about installing Scout.

    Monitoring

    Overview of monitoring plans and how to modify, upgrade, or cancel.

    Troubleshooting

    Troubleshoot issues with your Scout Alarm hardware.

    Integrations

    Integration overview plus info on LIFX, Hue, IFTTT, Nest, Google Home, and Alexa integrations.

    Professional Monitoring for SmartThings

    FAQ for SmartThings customers subscribed to Scout Alarm Professional Monitoring.