Customer Service
Scout Customer Service
• 2 minutes read
With our product out in the market now and so many new customers, we want to let you know that we do have a Customer Service Team in place. Sara and her Customer Service Team are available for you at the following times, and these are the best ways to reach them:
Phone: 9AM - 6PM Central Standard Time, Monday thru Friday
- 1-844-AT-SCOUT (287-2688)
Email: 9AM - 6PM Central Standard Time, 7 Days a Week
- support@scoutalarm.com: Technical questions for your Scout system
- info@scoutalarm.com: General questions about Scout
- orders@scoutalarm.com: Questions about your Scout order
If you need help when we aren’t available, visit our Support Center where you will find installation tutorial videos, answers to FAQs, steps to troubleshoot and a forum where other customers can provide their feedback and help.
